That said, password managers are still widely recommended by security professionals for generating and storing unique passwords, so long as the appropriate precautions and protections are put in place to limit the fallout in the event of a compromise. In 2021, the company behind a popular enterprise password manager called Passwordstate was hacked to push a tainted software update to its customers, allowing the cybercriminals to steal customers’ passwords. Earlier this year, password manager giant LastPass confirmed a data breach in which intruders compromised its cloud storage and stole millions of customers’ encrypted password vaults. It’s the latest incident involving the theft of customer passwords of late. Norton LifeLock provides identity protection and cybersecurity services. Gen Digital said it sent notices to about 6,450 customers whose accounts were compromised. The notice was sent to customers that it believes use its password manager feature, because the company cannot rule out that the intruders also accessed customers’ saved passwords. “In accessing your account with your username and password, the unauthorized third party may have viewed your first name, last name, phone number, and mailing address,” the data breach notice said. The company said it found that the intruders had compromised accounts as far back as December 1, close to two weeks before its systems detected a “large volume” of failed logins to customer accounts on December 12. ago If they had your bank information to auto debit, they’d also have your name and use it to address you rather than Hi buyer. It’s why two-factor authentication, which Norton LifeLock offers, is recommended, as it blocks attackers from accessing someone’s account with just their password. In a notice to customers, Gen Digital, the parent company of Norton LifeLock, said that the likely culprit was a credential stuffing attack - where previously exposed or breached credentials are used to break into accounts on different sites and services that share the same passwords - rather than a compromise of its systems. Since at least 2021, an email scam has targeted victims with the claim that Norton had renewed their annual membership subscriptions.Thousands of Norton LifeLock customers had their accounts compromised in recent weeks, potentially allowing criminal hackers access to customer password managers, the company revealed in a recent data breach notice. The Norton and LifeLock Brands are part of NortonLifeLock Inc. Some of the scam renewal emails mentioned Norton Total Protection, Norton Total All Round Security, Norton 360, Norton 360 Auto Edition, Norton PC Life, Norton Family All Device, and Norton LifeLock. Think you have virus Problem launching on Windows. Turns out, a few of these weren't even real Norton products. We looked into these emails, which are in fact part of a known "phishing" operation aimed at tricking recipients into divulge private information. The phone number listed in some of the Norton scam emails was 76. We called the number knowing that the whole thing was a ruse. This scam letter is presented as a purchase invoice, which states that the payment has already been processed. It must be emphasized that this spam mail is in no way associated with either NortonLifeLock Inc. We were connected to a scammer who may have been located in a foreign call center. What is 'Norton LifeLock' email scam After inspecting this 'Norton LifeLock' email, we determined that it is fake. The scammer asked for the invoice number in the email. The emails claimed that a payment had been successfully processed to renew a Norton subscription. However, this was nothing more than a fake set up for the scam. Emily Wu Attorney, Federal Trade Commission MaLet’s say you get an email about a charge to your credit card for something you aren’t expecting or don’t want. The goal for the scammers was for consumers to respond by email or phone to ask for a refund for the supposed Norton product renewal. The scammers eventually would ask for bank account or credit card details, claiming that a refund would be processed. In reality, they would take the financial information and attempt to steal funds. One Norton scam email we reviewed was from and copied It claimed that an "annual product membership" for Norton Total Protection had been renewed.
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